Refund Policy

Our Guarantee

If you have make a donation to SAT-7, you have the right to cancel within seven days of your contract with us according to the Distance Selling Regulations. If you do cancel your donation, you will have your payment returned on the payment card you used for the original transaction. If you need to contact SAT-7 regarding a transaction, please go to the contact form

Resources

All the resources supplied from this site are free of charge.  If you are in any way dissatisfied with the printed resources that you receive, simply return them in good condition within 14 days.  

Gift Returns

If you are not satisfied with the goods you have purchased from SAT-7, you may return them within 14 days for a full refund. You must return the goods at your own expense, unused and in the condition in which they were supplied. We will then refund the price of the goods and any delivery charges paid as part of your original order. If you are returning the goods because they are faulty, we will also refund the cost of returning them.

Any items that need to be returned should be sent to:

SAT-7 Trust
The Coach House
43 New Road
Chippenham
SN15 1HL

How to contact us

Please contact us if you have any questions about our returns policy:

By phone: 01249 765 865
By fax: 01249 447 129
By the contact form of the website
Or write to us at: The Coach House, 43 New Road, Chippenham SN15 1HL





viewer quotes

"I have Christian roots and it makes me really happy that I’m able to watch a Christian channel without any problem. So I’m tuning in and watching from early each morning in order to understand Christianity. What better way to spend your retirement could there be? Thank you so much. "

Retired teacher in Turkey

"I started to read the Bible and to watch SAT-7 PARS. Gradually I felt some difference in my heart and realised that I love God. This even changed my mind on emigrating. Therefore I stayed in Iran and now I am one of your viewers. Your programmes are the only source I have to build my faith."

A viewer in Tehran

""Dear brothers and sisters, I live in Azerbaijan and I am the only Christian where I live. I really like this channel and it encourages me so much. May God keep blessing you." "

SAT-7 TÜRK viewer

"SAT-7 reaches our family in this desert to give us hope where there is none. Our kids know Jesus through you and the miracles he is doing... Through this small TV screen, you reach our heart, we hear the news of Heaven and you give us relief, we feel home where we don't feel it and know we have a Big family in Christ, caring and praying and working."

A family in Saudi Arabia

"I would like to thank each one who works on my favourite channel, SAT-7. You are the source of blessing to my life. I pray that the Lord bless you and use you more for His glory."

A Syrian woman

"I am touched by the sermons that I’m watching every Friday. I’m not able to go to church but God has opened a door for me to attend a church service in my house every week! I never thought that one day I would see bold Algerians worshipping the Lord and not afraid to be shown on TV."

An Algerian viewer

"My family and I came to Christ and we are big fans and regular viewers of SAT-7. God bless you."

Man from Morocco

"I am a regular viewer of the programme 'From Me to You'. I am so blessed and my spirit gets lifted up by your prayers, songs and sharing. Thank you for today's topic. We really need to change. And may the Lord work in us more and more for His glory. "

SAT-7 ARABIC viewer in the Holy Land

"Yesterday evening I came across you while channel surfing. I watched a couple of very nice programmes. I especially liked the movie explaining the Prophet Abraham's life. I had previously read the Bible, but I do not really understand, are you able to help me?"

Student in Turkey

"“A friend gave me a Bible, and I bought a satellite dish to watch your programmes. I gave my heart to Jesus. Pray for me to learn more about Christianity.”"

An Iranian viewer

"Finally, a Syrian programme has come to us! May God bless you and use you to the glory of His name."

A viewer of 'Just for You'

"I am a big fan a regular viewer of your wonderful channel, SAT-7 programmes."

Male viewer, Morocco

"I would like to thank you for your marvellous efforts in serving our children. Enough to say that we leave them in front of SAT-7 KIDS with full trust of your commitment to supplement our parenting."

Parent in Egypt

"Although I am not a Christian, because of you I am becoming closer to God."

Viewer in Kuwait

"Five years ago I started seeking for the truth in different religions. I was lost, confused and wanted to reach out to God. I really needed comfort and peace. Thank God I found peace and the truth through the programmes and the songs on my favourite channel SAT-7."

A woman from Saudi Arabia

"I'm Maya, 3 and a half years old from Amman, watching your bedtime story every night and can't go to bed before listening to your stories. Mama also watching with me."

From a young child in Jordan