What information do we collect about you?
We collect personal data about you when you register to receive emails, request information or make donations. Website usage information is collected using cookies. (See below)
The personal data collected includes:
Your billing / postal address
Your telephone number(s)
Your email address
The church you attend
You do not have to provide us with this information, but if you chose not to then we may be unable to give you the information or service you request. You do not have to tell us your telephone number, but it will help us to contact you quickly if we have a query. We collect this data for communication purposes only. We do not collect or use this personal data for any other purpose.
We receive and store your email address when you fill in one of our online forms and also if you subscribe to our emails or other e-publications we may offer. SAT-7 UK Trust never sells your details to a third party. SAT-7 may from time to time send you information about other Christian agencies we feel are worthy of your support and prayers. You can opt out at any time from receiving this information.
How will we use the information about you?
We collect information about you to:
- Fulfil your requests and continually improve your interaction with our website.
- Deliver literature and process donations and communicate with you about them
- Update our records and generally maintain your contact details and communication records
- Prevent or detect fraud or the misuse of our website
- Enable technical maintenance work to be carried out by specialists on our server systems
Will we share this information with others?
We do not share your information with other individuals or organisations outside the SAT-7 international family.
Do we receive information about you from other sources?
Yes, we do receive information from other sources, for example: If we receive updated delivery and address information from our mail & delivery services we will then correct your records. (Examples of information we receive from other sources include updated delivery and address information from our carriers, which we use to correct our records and deliver your next communication more easily.)
Does our policy apply to other websites that are linked to our website?
What are cookies and how will we use them?
How do we protect the security of any sensitive information you input?
All your information will be transmitted in a secure fashion. Our whole website is protected by a security certificate. We use Blackbaud Merchant Services to process all donations – a service that handles millions of pounds worth of donations every month globally. The transfer of the purchase details from the retailers site to PayPal are encapsulated using their own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.
How do we protect the confidentiality of your information?
The confidentiality of your information is safeguarded by:
- Protecting data from improper use such as unlawful access, changes or destruction and accidental loss
- Ensuring that all our employees respect the confidentiality of our site visitors’ personal data
- Occasionally requesting proof of identity before we disclose personal information to you
What if you have questions or need to make corrections to your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How to contact us
By phone: 01249 765 865
By fax: 01249 447 129
By the contact form of the website
Or write to us at: SAT-7 UK, 3 – 4 New Road, Chippenham SN15 1EJ