Cookie policy
What are Cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.
Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
How we use Cookies
This site uses Cookies – small text files that are placed on your machine automatically and which can be removed by yourself if you wish. We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. Cookies provide non-personal tracking data and help us to improve the way our website works for our users. Cookies identify your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider, and this non-personal information may be used by us for internal purposes, including but not limited to, using third-party applications such as Google Analytics to analyse what sorts of users are using our site, and optimising the content of our website pages for those users.
We use the Facebook pixel to help tailor advertising that we think may be of interest to users, based on their previous activity on our website. The adverts may appear on Facebook, or on third party sites within Facebook’s Audience Network.
Cookies are placed by third-party vendors, including Facebook, on web browsers to track user behaviour and serve ads related to such behaviour. No identifiable information is collected through the use of Facebook’s, or any other, third party remarketing service. Any data collected will be used in accordance with our privacy policy and Facebook’s privacy policy.
You can opt out of Facebook’s use of cookies by visiting Facebook’s ad preference settings.
Find out more about opting out of Internet-based advertising.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
We are planning to enhance our cookie tool to allow users to more easily change their cookie settings.
Cookies on our website:
First Party Cookies
Host | Name | Expiry | Description |
.sat7uk.org | _ga | 730 days | This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
.sat7uk.org | _gat | < 1 day | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. |
.sat7uk.org | _gid | < 1 day | This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
.sat7uk.org | sh_suuid | < 1 day | |
.sat7uk.org | sh_test | < 1 day |
Third party cookies
Host | Name | Expiry | Description |
.doubleclick.net | _drt_ | 150 days | This domain is owned by Doubleclick (Google). Doubleclick is Googles real time bidding advertising exchange |
.doubleclick.net | id | 879 days | This domain is owned by Doubleclick (Google). Doubleclick is Googles real time bidding advertising exchange |
.google.com | APISID | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
.google.com | SSID | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
.google.com | NID | 332 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
.google.com | PREF | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. This is a common Google cookie, used across several of their services. Stores user preference and can be used to personalise ads on google searches |
.google.com | SID | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. This is a very common cookie name, but where it is found as a session cookie it is likely to be used as for session state management. This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time. |
.google.com | SAPISID | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
.google.com | HSID | 879 days | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. Used by Google in combination with SID to verify Google user account and most recent login time |
.paypalobjects.com | PYPF | 28 days | |
.quantserve.com | mc | 697 days | This domain is owned by Quantcast. The main business activity is: Market and Audience Segmentation, Targeted advertising services |
.twitter.com | auth_token | 5,864 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
.twitter.com | twll | 2,212 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
.twitter.com | __utmz | 332 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. |
.twitter.com | secure_session | 5,864 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
.twitter.com | guest_id | 879 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
.twitter.com | __utma | 879 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. |
.twitter.com | personalization_id | 730 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where Twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. |
.twitter.com | remember_checked | 2,212 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where Twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
.twitter.com | remember_checked_on | 2,212 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where Twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. |
.twitter.com | __utmb | 149 days | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where Twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. |
.youtube.com | SID | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. This is a very common cookie name, but where it is found as a session cookie it is likely to be used as for session state management. This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time. |
.youtube.com | HSID | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time |
.youtube.com | demographics | 689 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Most likely used for demographic profiling and targeting for advertising |
.youtube.com | VISITOR_INFO1_LIVE | 393 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. This cookie is used as a unique identifier to track viewing of videos |
.youtube.com | PREF | 2,209 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. This is a common Google cookie, used across several of their services. Stores user preference, can be used to personalise ads on google searches |
.youtube.com | APISID | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
.youtube.com | SSID | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
.youtube.com | LOGIN_INFO | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
.youtube.com | YSC | – | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
.youtube.com | SAPISID | 879 days | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
analytics.twitter.com | lang | – | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. There are many different types of cookies associated with this name, and a more detailed look at how it is used on a particular website is generally recommended. However, in most cases it will likely be used to store language preferences, potentially to serve up content in the stored language. |
bbox.blackbaudhosting.com | NSC_WJQ-5740-CCPY-OD-QSPE-01-TTM | – | This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience. |
bbox.blackbaudhosting.com | ASP.NET_SessionId | – | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
Hotjar heatmap cookies
Name | Description | Duration |
---|---|---|
_hjClosedSurveyInvites | Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. | 365 days |
_hjDonePolls | Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | 365 days |
_hjMinimizedPolls | Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | 365 days |
_hjDoneTestersWidgets | Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. | 365 days |
_hjMinimizedTestersWidgets | Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. | 365 days |
_hjIncludedInSample | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | 365 days |
_hjShownFeedbackMessage | This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. | 365 days |
_hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 365 days |
DotDigital email provider cookies
The table below provides an overview of the features that place cookies, the type of cookies that get placed, the purpose they serve and when they expire.
Feature | Type of cookies | Purpose | Expires |
Web Behaviour Tracking* | First-party; persistent | Tracks and identifies a visitor as an Engagement Cloud contact whilst they browse a site’s pages. This data can then be used for better segmenting and targeting of contacts. | Ranges from a cookie that expires after 20 minutes (collecting session information on pages visited) to cookies that expire after 365 days |
Site and ROI tracking | First-party; persistent | Tracks contacts whilst they browse a site’s pages and records any ROI data, should they make a purchase. This data is then available in reporting, and for ROI split testing. | One hour |
Surveys and forms – responder | First-party if a survey is accessed via a direct link (that is r1.dotmailer-surveys.com/…) or third-party if the survey is a pop-over or embedded; persistent | Tracks and identifies a respondent as they answer the survey and records when the survey is complete. | 365 days after first view of the survey |
Surveys and forms – date started | First-party if a survey is accessed via a direct link (that is r1.dotmailer-surveys.com/…) or third-party if the survey is a pop-over or embedded; persistent | Tracks and identifies a respondent as they answer the survey and records when the survey is complete. | 365 days after first view of the survey |
Surveys and forms – confirmation breakout loop tracker | First-party if a survey is accessed via a direct link (that is r1.dotmailer-surveys.com/…) or third-party if the survey is a pop-over or embedded; persistent | Tracks and identifies a respondent as they answer the survey and records when the survey is complete. | 365 days after first view of the survey |
Surveys and forms – pop-over | First-party if a survey is accessed via a direct link (that is r1.dotmailer-surveys.com/…) or third-party if the survey is a pop-over or embedded; persistent | Tracks and identifies a respondent as they answer the survey and records when the survey is complete. | 365 days after first view of the survey |
Landing pages | First-party, persistent | Identifies the contact to enable personalisation when they visit any landing page from that particular account | 30 days after last view |
HTTPS | Third-party | Used by the third-party Cloudflare to assist with security settings for users on shared IP addressed. | Defined by third-party |
Read our Privacy Policy.